At SPINASIS, we aim to make your shopping experience smooth, secure, and transparent. This Payment Policy outlines the accepted payment methods and important payment-related information for purchases made on our website.
We currently accept the following payment options:
Credit & Debit Cards (Visa, MasterCard, American Express, and other major cards)
Digital Wallets (such as Apple Pay, Google Pay, or Shop Pay, where available)
Other secure payment methods supported at checkout
All payments must be completed at the time of purchase.
Your payment security is our top priority. All transactions on spinasis.com are processed through secure, encrypted payment gateways that comply with industry security standards. We do not store or have access to your full payment card details.
All prices on our website are displayed and charged in the currency shown at checkout. Any currency conversion fees or charges applied by your bank or card provider are the customer’s responsibility.
Once your payment is successfully processed, you will receive an order confirmation email with your purchase details. If you do not receive a confirmation, please check your spam folder or contact our support team.
If a payment is declined or fails:
Please double-check your payment details
Ensure sufficient funds are available
Contact your bank or payment provider if the issue persists
We reserve the right to cancel orders where payment cannot be successfully completed.
Applicable taxes, shipping fees, and duties (if any) will be calculated and displayed at checkout before you complete your order. Customers are responsible for any customs duties or import taxes required by their country.
To protect our customers and our business, SPINASIS reserves the right to verify payment information and may request additional details before processing or shipping an order. Orders suspected of fraudulent activity may be delayed or canceled.
Our Contact Details:
Trade Name: Spinasis
Address: 1 Seven Acres Road, Birmingham, England B31 3HX, United Kingdom
Phone Number: +447768245220
Email: contact@spinasis.com
Business Hours: Monday - Friday, 9:00 AM to 6:00 PM (GMT)