All orders placed with SPINASIS are processed within 1-2 business days (Monday to Friday), provided the items are in stock. While we make every effort to dispatch orders promptly, please note that delivery dates cannot be guaranteed, as transit times depend on Royal Mail and destination.
Transit time for the United Kingdom is estimated at 4–7 business days (Monday to Friday) for standard shipping.
For domestic orders within the United Kingdom, all applicable taxes (including VAT where required) are included in the price shown at checkout. Customers will not be required to pay any additional charges upon delivery.
For returns (other than faulty or damaged items), SPINASIS will provide customers with a prepaid return shipping label. The cost of return shipping will be deducted from the refund amount once the return is processed. Customers will be informed of the exact deduction before the refund is issued.
We offer free Standard shipping on all domestic orders.
Once your order has been shipped, you will receive an email containing tracking information within one to two (1–3) business days. This allows you to monitor the progress of your delivery and plan for collection.
By placing an order with SPINASIS, doing business as SPINASIS, you acknowledge and agree to the terms outlined in this Shipping Policy. For further details regarding returns, refunds, and related rights, please refer to our dedicated Return & Refund Policy.
If you have questions, concerns, or requests regarding this shipping policy or your personal information, please contact us at:
Phone: +44 7768 245220
Email: contact@spinasis.com